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Kiva & Momo Delivery Details
Home Decor
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Bestsellers
01.Realistic Artificial Plant 100cm Dieffenachia
02.Multicoloured Wooden Drawers Set 95 x 40 x 70cm
03.Rainbow Tall Cabinet with 7 Drawers 38 x 26 x 110cm
04.Realistic Artificial Plant 120cm Cypress Spiral Topiary
05.Mirror Fronted Silver Wooden Cabinet 60 x 30 x 73cm
Reviews
Alphabet Cabinet 54 x 26 x 89cm
Fabulous cabinet. I purchased this for my son and he has it ..
5 of 5 Stars!
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About K&M


UK Mainland Deliveries

All UK mainland deliveries are sent free of charge. Surcharges to apply to Highlands & Offshore locations.

Please use the expedited shipping option if you need your parcel more urgently.

Furniture orders are delivered by courier. We hold all our products in stock, so there is no waiting for anything..

It is your responsibility to check that the items that you have ordered will fit into your home prior to delivery. Please allow for the fact that, as most of our furniture is hand-made, the dimensions specified on the site can vary by 1-2cm. If your item is large then check that it can pass freely through doors and corridors and have space to turn.


Northern Ireland and Channel Isles

Non Furniture orders £25. Unfortunately we are unable to ship furniture and large items to Northern Ireland and the Channel Isles but can make it available for collection


International Shipping

Non Furniture orders £20

Unfortunately we are unable to ship furniture and large items internationally but can make it available for collection

Accepting your delivery

Please ensure you thoroughly check your items for any damage at the point of delivery. Once goods are accepted from the courier signed or not signed for no responsibility can be taken by us for any loss or damage whatsoever. In the unusual event that your item arrives damaged, please do not accept the delivery and call us for a replacement. NB: All goods must be signed for by an adult aged 18 or over on delivery.


Payment Options

We use the online payment gateway SagePay. SagePay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). SagePay adhere to the most stringent levels of security, ensuring that your details remain secure throughout the transaction process.

We also accept payment with PayPal

Returns & Exchanges

We hope you are delighted with your order but we do understand that sometimes you will want to return an item.

Goods must be unused, unopened, in perfect condition (including original packaging) and remained in a re-sellable condition.

Unfortunately, we are unable to refund the return postage but will refund the outward bound postage costs to you.

*If you want to return an item of furniture you must notify us within 14 days. We can organise collection but all costs incurred through shipping are strictly non-refundable and that the customer bears all return shipping costs. Please note, this is approximately £40 for a set of drawers and £20 for small accessories.

Refunds will be processed within 28 days of receiving the goods back from you. The refund will be made via your original method of payment. When returning goods on which you have received a discount/special offer that offer/discount will no longer apply and will be deducted from the original price.


Damaged deliveries

We do our best to ensure that our products are wrapped sufficiently to survive its journey to you but we do have to rely on third party companies to deliver your goods to you and breakages unfortunately can happen from time to time.

If you receive a damaged item from us, please accept our apologies for any inconvenience this may cause you. Please contact us immediately to inform us quoting your order number and ideally with a photo of the damage. We will organise a collection and ship a replacement out to you immediately subject to stock availability.

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